Bali Pet Crusaders is a mobile sterilisation non-profit program for stray and rescued local Bali dogs and cats. They also provide services for the low-income community members who can’t afford the vet. We have partnered with them for over 2 years to build support and increase donations.
Their only channel for accepting applicants was through manual messages sent through What’sApp and Facebook Messenger, consuming all of the hours allotted for administrative work.
By analyzing their internal processes, we were able to strategize and develop a clear workflow for new applicants to request help online. An important priority was that anyone on any device would be able to easily access the tools to communicate.
We created a custom Wordpress Elementor website, using WooCommerce for their web store. Using NinjaForms and custom CSS, we created custom forms to accommodate users’ sterilisation requests and other inquiries. Our design of the new site reduced their admin’s workload dramatically. We also focused on creating a compelling story through photography, bringing more impact to explaining their mission and highlighting users’ path to action.
Tukad Balian No.156
Renon, Bali 80226