It’s time for a new website, but don’t know where to start? Finding the right nonprofit web design agency can be difficult. There are a lot of different factors to consider, including budget constraints, communication styles, and technical needs. This article will outline tips for finding the best agency for your nonprofit’s new website project.

Figure out what you want the relationship to look like

You want to make sure you are selecting the right agency for your needs, expecting they will be able to meet your expectations. Before jumping on any phone calls, look internally first. What is it that you are looking for? Are you looking for a partner that will guide and challenge you or someone who will get what you say done? What kind of communication style, organizational methods, and response time do you expect? Determining what kind of relationship you want will help you align with future vendors.

Determine a budget and deadline – but avoid RFPs

RFPs are standard for nonprofits, and there are good reasons why. If your board or funder requires that paperwork, it makes sense. But if you come across a good vendor, they might be able to help advise you on what you do and don’t need to solve your organization’s problems more effectively. A strict RFP doesn’t allow for that.

You should have a good idea of what kind of budget you can work within, the general needs you want (like e-commerce vs. static), and what deadlines are crucial. Then you can work with your partner to determine how you can get that all done.

Talk to your network

Many other nonprofits have members who are familiar with good nonprofit web design agencies. Ask around and get a list from others in your industry. Chances are they have gone through this process before and can help advise.

Check reviews online (a B2B rating site by LinkedIn) and Google Reviews are great places to start. You can also search through lists of top nonprofit agencies to find highly rated vendors. Reading real, verified reviews can reduce your time to ensure the agency does what they say they can do.

Look at their portfolio

If there is another website you love, check the footer for a backlink. When looking at agencies, look through their work style, how they problem solved their projects’ challenges, and any consistent patterns or themes. If you don’t like their portfolio, you might not like the work they will do for you.

Get on a phone call

We refuse to work with anyone who will not meet with us face-to-face (or at least on Zoom with the cameras on). We value building a relationship, and your vendor should, too. This project will take many months, and you want to know to who it is you are sending money.

By taking the time to research and ask the right questions, you can find an agency that will help you achieve your goals.